Terms of Service

Effective: 2024-01-01  ·  Last updated: 2026-06-05

Introduction

These Terms of Service ("Terms") govern your access to and use of the website indastraonline.com ("Platform") operated by INDASTRA (EIK 208699814), registered in Burgas, Bulgaria ("INDASTRA", "we", "us").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform. The Platform is intended for business users only (B2B).

1. Platform Description

INDASTRA is an online B2B marketplace that provides a catalog of industrial equipment (electric motors, gearboxes, bevel gearboxes, industrial vibrators and related products) sourced from third-party manufacturers worldwide.

INDASTRA acts as an intermediary facilitating contact between buyers and suppliers. We are not a manufacturer and do not maintain physical stock unless explicitly stated for specific transactions. Final purchase contracts are concluded directly between the buyer and the relevant supplier.

2. Eligibility

  • You must be at least 18 years of age to use the Platform.
  • You must have the legal authority to enter into contracts on behalf of your company if acting in a professional capacity.
  • Use of the Platform for consumer (non-commercial) purchases is not permitted.
  • You warrant that all information you provide is accurate and truthful.

3. Accounts and Registration

Certain features may require creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at info@indastraonline.com if you suspect unauthorised access.

4. Quote Requests and Orders

Submitting a quote request form on the Platform is a request for information only and does not constitute a binding order. A binding purchase contract is formed only upon written confirmation by INDASTRA specifying price, quantity, delivery terms and payment conditions.

Prices displayed (where shown) are indicative in EUR and exclude VAT, customs duties and delivery costs unless otherwise stated. Final pricing is confirmed in the formal quotation.

5. Product Information and Accuracy

We strive to provide accurate technical specifications, images and documentation. However, manufacturers may update specifications without notice. You are responsible for verifying that a product meets your technical requirements before placing an order.

All brand names, trademarks and product designations belong to their respective owners. INDASTRA is an independent marketplace and is not affiliated with any manufacturer unless explicitly stated.

6. Prohibited Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of these Terms.
  • Scrape, crawl or systematically harvest data from the Platform without written consent.
  • Transmit spam, malware or other harmful content via the Platform's forms.
  • Attempt to gain unauthorised access to any part of the Platform or its systems.
  • Impersonate any person or entity.
  • Use the Platform to facilitate the purchase or export of controlled goods in violation of applicable trade sanctions.

7. Intellectual Property

All content created by INDASTRA — including website code, design, text, SEO descriptions, logos and compiled product databases — is the intellectual property of INDASTRA and is protected under Bulgarian and EU copyright law.

Manufacturer names, model numbers, technical specifications and datasheets are the property of their respective owners and are used for identification purposes only.

You may not reproduce, republish or distribute Platform content without prior written authorisation from INDASTRA.

8. Third-Party Links

The Platform may contain links to third-party websites (manufacturers, standards bodies). These links are provided for convenience. INDASTRA does not endorse and is not responsible for the content, accuracy or privacy practices of third-party sites.

9. Disclaimers

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose or non-infringement.

We do not warrant that the Platform will be uninterrupted, error-free or free of viruses.

10. Limitation of Liability

To the fullest extent permitted by applicable law, INDASTRA shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits or data, arising out of or related to your use of the Platform.

INDASTRA's total liability for any claim arising under these Terms shall not exceed €100 (one hundred euros) or the amount you paid to INDASTRA in the 12 months preceding the claim, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless INDASTRA and its officers, directors and employees from any claims, damages, losses, liabilities and costs (including legal fees) arising from your use of the Platform, your violation of these Terms or your infringement of any third-party rights.

12. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict-of-law provisions.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of Burgas, Bulgaria.

Nothing in these Terms affects your rights as a consumer under applicable mandatory law if you are a natural person acting in a non-commercial capacity (though the Platform is intended for B2B use only).

13. Modifications to Terms

INDASTRA reserves the right to update these Terms at any time. Material changes will be announced on the Platform. Continued use after the effective date of changes constitutes acceptance.

14. Contact

INDASTRA
EIK: 208699814
Odrin street 2, Burgas 8000, Bulgaria
Email: info@indastraonline.com